Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from crystalwaxcreations.co.uk

What personal data we collect and why we collect it:

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

Review & Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your review/comment, your profile picture is visible to the public in the context of your comment.

Cookies:

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Links / Embedded content from other websites:

Some links on our store, may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you/  for the continued collection, use or disclosure of your information, at anytime, by contacting us at crystalwaxcreations@outlook.com or mailing us at:
Crystal Wax Creations
30 Roeburn Crescent Milton Keynes GB MK4 2DG

Security:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL)

Visitor comments may be checked through an automated spam detection service. 

Contact information:

If you would like to correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via email: crystalwaxcreations@outlook.com 
[Re: Privacy Compliance]

Crystal Wax Creations
30 Roeburn Crescent Milton Keynes GB MK4 2DG

Our website address is: https://www.crystalwaxcreations.co.uk