OUR PHILOSOPHIES & PROMISES
Whilst we are far from perfect, we are committed and continually striving to do and be better for future generations to come. At present all orders are carefully packed using Recycled FSC® certified boxes from responsibly managed forests, biodegradable packing peanuts, acid free tissue paper and Kraft packaging tape.
Our wax melts come packaged in biodegradable glassine bags and are labelled using FSC® certified paper. Our Signature samples that are included with every order are predominantly made with the left-over wax from the production of our larger melts – meaning no wax is ever wasted.
In an ever-changing world we know there is always room for improvement & we welcome any feedback or suggestions you may have.
HAND MADE PRODUCTS
We create all our products by hand using traditional methods, in small scale batches to ensure quality & minimize wastage. From the initial idea to the finishing details – every product is carefully thought out, designed, sourced, and poured by us in-house, before then going through a rigorous testing process & quality check prior to being sold.
OUR COMMITMENT TO DO BETTER
We are where change begins, for our planet and for future generations!
As a business we are continually looking for ways in which we can do better for both the community and the environment by updating and improving our practices wherever necessary, as well as helping to support and raise awareness across a range of topics.
For the last year we have been supporting Mind UK Charity, donating 20% from the sales of our Mind, body and soul collection to help raise both awareness and vital funds. Mind UK are a charity who provide support and advice to anyone who may be experiencing a mental health condition.
Every Year we will select a new charity to support, a choice in which our community will be involved in making.
CRUELTY FREE, VEGAN AND ETHICALLY SOURCED
We are incredibly passionate about the conservation of our planet and made the conscious decision to not only create luxury products that are cruelty free, Vegan-friendly and ethically sourced but to ensure that everything right down to our packaging is as kind to the environment as possible.
We source only the finest ingredients and work with suppliers that are based locally wherever possible. It was imperative to us that our products would not contain any animal products, nor would any of our products be tested or have any association with animal testing. The colour work in all our products is created using non-hazardous, vegan and cruelty free dyes & ethically sourced pure grade mica. The glitter you see used in our creations is plastic and cruelty free, made from plant-based vegetable starch.
CUSTOMER SERVICE & COMMUNITY
We pride ourselves on our customer service and are committed to going that extra mile to ensure you have a great shopping experience, from start to finish. Whether it’s an issue with an order or an extra special request, we’re here to help. Afterall, our customers are our driving force – without the love and support from you all we would not be where we are today!